Conditionally and fully offered students must accept their offer on your MyKeys admission portal and pay the admission deposit. The deposit is required to reserve your seat and will be applied toward your first term tuition. If we do not receive your deposit by the deadline, your offer will be rescinded.

Once your admission deposit is received you will be sent an acceptance email.

If you change your mind after accepting, decline your seat through the MyKeys portal or email admissions@keyano.ca.

If you withdraw from the College, complete a Withdrawal Form or drop all courses in Self Service before the add/drop deadline. See the Academic Schedule for dates.

International applicants: as of March 2024, deferrals are no longer offered. Admission deposit for 2025–2026 and onward is $5,000. If your Study Permit is denied, a refund (minus $300 admin fee) will be issued if you:

1. Submit the denial letter before the Tuition Due date.
2. Ensure the letter is dated before the Tuition Due date.

See the Academic Schedule for dates.

If you are not a Canadian citizen or permanent resident, you must:

• Obtain a valid Study Permit
• Use the Tuition Maximum Letter for your permit application
• Request a Co-op Work Permit Letter if your program includes work placement
• Visit the International Education Office for support with permits and life in Canada

Submit proof of your valid study permit on your MyKeys portal by the deadline:

• Fall Intake: August 1
• Winter Intake: December 1
• Summer Intake: April 1

If not submitted on time, your acceptance will be revoked and course registrations removed. Reinstatement depends on space availability.

The study permit is collected only to verify eligibility. Visit IRCC for regulations.

Keyano College student housing offers convenient and comfortable accommodations for students and families.

Learn your rights by reviewing the Tenants Act.

Explore other options:

• Apartment Rentals in Fort McMurray
• Hotels, motels and B&Bs
• Airbnb

Students are expected to comply with all policies and procedures at the College, especially:

• Student Rights
• Academic Misconduct
• Non-Academic Misconduct

Keyano College reserves the right to modify the syllabus, curriculum, or schedule of any course/program, or to cancel a course/program entirely, at any time and for any reason. Such changes may be necessary due to unforeseen circumstances, regulatory requirements, or to ensure the highest quality of education.

Students will be notified of any significant changes as soon as possible. Keyano College is not responsible for any inconvenience or disruption caused by these changes. It is the responsibility of the students to stay informed about any updates or modifications to their courses.

Student Login and Email

Set up your password reset security and authentication for Moodle and Keyano Student Email before accessing Self Service.

Read the Welcome Letter, review the Self Service instructions, and follow your Course Registration Guide to register for classes.

Registration opens mid-April for the next academic year.

You may be eligible for:

• Advanced Credit if you've taken courses elsewhere
• Prior Learning Assessment Recognition if you have relevant work experience

Once registered, view your schedule and financial balance in Self Service.

Know your full-time or part-time status. It affects eligibility for sponsorship, loans, awards, and services. Status is shown in Self Service.

If you change your mind, submit a Withdrawal form to the Office of the Registrar.

• Budgeting

You have options when it comes to paying for school. Most students fund their education with a combination of money earned, money saved, and money borrowed.

• Student Loans

Government student loans are interest-free while you attend full-time post-secondary studies. Repayment of student loans begins six months after you stop being a full-time student. The interest rate and terms of repayment are set at the time of approval.
Please Note: Academic Foundations, College Preparation and English for Academic Purposes do not qualify for student loans.

• Keyano Awards

Keyano College offers scholarships, bursaries, and awards to celebrate our students' achievements and provide financial support for your studies.

• External Awards
• Registered Education Savings Plans (RESP)

Each RESP company has different requirements for redeeming funds.

If your company has a specific form to be completed, please email the form to Financial Aide. Please ensure your personal information is completed before you send to us. It will be completed and returned to you by email within 3 business days.

If your company requires Proof of Enrolment, download the Proof of Enrollment Request form and email the completed form to the Office of the Registrar. 

Follow the Self Service instructions to view your financial statement. Tuition and fees must be paid 10 business days before the start of classes each semester, as outlined in the Academic Schedule. You only need to pay for one semester at a time, not the full year.

You must Pay tuition and fees via Online Banking or Plastiq by the payment deadline. Any students who have not paid in full by the payment deadline will be charge a late fee and are at risk of being withdrawn for non-payment.

Tuition & Mandatory fees

Full time and part time tuition rates for both domestic and international students are listed in the Credit Calendar. Full time tuition rates for both domestic and international students is listed on each program page. International students can use TransferMate by following the simple steps below.

1.    Click on the TransferMate payment link

2.    Choose the country you're paying from and your preferred payment method

3.    Register your one-time set up account by providing your details

4.    Make your payment with the provided instructions

5.    Track your payment throughout the process

Health & Dental

Charged to all full-time students. Go to the Student Care website or the SAKC website for more information and waiver details.

Read about all the additional technology services available including printing, scanning, software, virtual desktop, computer access and Wi-Fi.

SchoolMessenger
Sign up for SchoolMessenger to receive urgent and important messages, such as safety alerts, college closures, work disruptions, and more.

Computer and Software
In most programs, the majority of coursework at Keyano College requires computer access. While there are two freely accessible computer labs on campus, it is recommended that each student, prior to the first day of class, obtain a personal computer. Keyano College has created minimum computer standards as a guideline to support students’ decision-making regarding this important investment. These standards represent the minimum requirements; unless expressly noted, higher capacity speed and versions are encouraged. Please review the Device Recommendations before making your purchase.

Students requiring assistance to understand these hardware and software recommendations can book an appointment with the Technology & Online Learning Librarian.   

Please note ITS does not provide technical support for students’ personal devices. However, if you are having issues with Keyano resources, you can contact the ITS helpdesk or call 780-791-4965.  

Student ID
Send us your selfie for your Student ID card.

1. Snap your selfie! (It should a color photo just of you (head and shoulders) and preferably against a plain white background. No hats, friends, sunglasses, filters or silly faces.)
2. Send your JPEG image to StudentID@keyano.ca through your Keyano email account with your Name and Student ID number in the subject line, and should be no bigger than 1.2MB.
3. You’ll be sent an email when your ID is ready to pick up, make sure to bring your government issued photo ID.

Please note: Returning students are not required to get a new Student ID. If you have lost or broken your Student ID, a replacement can be printed for a charge of $27.

Questions regarding the collection of personal information can be directed to:

Registrar, Keyano College
8115 Franklin Avenue, Fort McMurray AB, T9H 2H7

The Registrar can also be reached by phone +1-780.791.4800, or email registrar@keyano.ca

Collected personal information is protected from unauthorized access, collection, use and disclosure and is collected and used in accordance with the Freedom of Information and Protection of Privacy Act.

Parking
All parking passes must be purchased using the Honk Mobile app.

Books
You can purchase books and supplies in person at the Bookstore or online using your Keyano Student Login.

Locker
The Students’ Association of Keyano College offers a great selection of lockers that can make your class commute quick and easy.

Keyano College offers a number of Student Services to assist you in your pursuit of excellence. You can also watch or listen and learn more from their welcome videos.

We want to make sure you get off to a great start on your college career! Student Orientation activities are offered to help you find the resources you need, meet our staff and faculty, and connect with your peers.

Moodle/iLearn

Moodle is the central location for course materials and activities.

If your course is being delivered in an online format, the Zoom or Teams link will be provided in Moodle.

Moodle can be used to

• communicate online (course announcements, discussion forums, etc)
• share course materials
• collaborate and interact with learning activities and others
• submit assessments - submit & return assignments, online quizzes
• view grades - grades for assignments, quizzes, and other assessments

Login into Moodle using your Keyano credentials (same as those used for Self Service and Keyanomail). Your courses will be available in Moodle by the first day of class.

All students should complete the following modules on Moodle:

• Student Orientation to iLearn and Moodle
• Plagiarism Tutorial
• WHMIS (if you are taking a lab course)

Statistics show that involvement improves student success. Volunteering at Keyano is a great way to gain experience for your resume, meet new people, and have fun!